504 errors while using backoffice

Incident Report for Ticketmatic

Resolved

This incident is resolved.
Posted Sep 18, 2017 - 13:27 CEST

Monitoring

The problem seems to originate from a networking problem on one of the underlying worker nodes. We restarted the faulty node and this seems to resolve the problem. We keep monitoring for now.
Posted Sep 18, 2017 - 12:19 CEST

Investigating

We are investigating reports of users getting 504 errors while using the application.
Posted Sep 18, 2017 - 12:03 CEST