Resolved -
Between 9:00 and 10:00 today, part of our back office was unavailable, affecting backoffice users.
Customer-facing ticket services were not impacted.
The disruption was caused by a security update to our infrastructure. The update has been completed and full functionality is restored.
We apologize for the inconvenience to affected back office users. If you're still experiencing issues, please reach out to support.
May 7, 10:24 CEST
Investigating -
We are currently experiencing an issue affecting our services. Our team is actively investigating the situation and working to identify the root cause.
We understand the impact this may have and are treating this with high priority. We will provide updates as soon as more information becomes available.
Thank you for your patience.
May 7, 09:12 CEST
