Ticketmatic Status

All Systems Operational

Websales Operational

Backoffice Operational

API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 20, 2024

No incidents reported today.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

Payment problems due to incompatibility after upgrade

Resolved - We apologize for the inconvenience caused by this disruption. We recognize the serious impact this may have had and we have addressed the issue with the utmost seriousness.

The disruption was due to an upgrade by the payment provider, which led to an unexpected compatibility issue with the Ticketmatic payment handling system. As a result, certain payment methods became unavailable or failed, affecting approximately 20% of our customers.

Our engineers responded immediately to the situation. The necessary modifications to the payment setups were successfully completed by 19:13.
Apr 15, 04:30 CEST

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.